Privacy Policy
Updated
BioSens8, Inc. (“BioSens8,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, create an account, become a Founding Member, pre-order a product, participate in a program or study, communicate with us, or use BioSens8 products and services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with BioSens8, we may collect:
Information you provide directly, including your name, email address, phone number, shipping or billing information, account information, communications with us, survey responses, and information submitted when joining a waitlist, becoming a Founding Member, placing a pre-order, or participating in a BioSens8 program.
Payment information. Payments may be processed by third-party payment providers. BioSens8 may receive transaction information but may not directly receive or store your complete payment card information.
Device, health, and wellness information. If you use a BioSens8 product or participate in an authorized pilot, study, or program, we may collect information generated by our devices and services, such as biomarker measurements, sensor data, device performance data, and associated timestamps. With your permission, we may also collect or integrate information from compatible wearable devices, health platforms, or other services you choose to connect.
Website and technical information, including IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP address, and interactions with our website. We may collect this information through cookies and similar technologies.
How We Use Information
We may use information we collect to:
Provide, operate, maintain, and improve BioSens8 products and services;
Process Founding Member registrations, pre-orders, purchases, and payments;
Communicate with you about your account, products, orders, programs, and company updates;
Provide personalized insights, recommendations, and product experiences where applicable;
Develop, test, validate, and improve our sensors, algorithms, software, and other technologies;
Conduct research and analytics, subject to applicable consent and legal requirements;
Maintain the safety, security, integrity, and performance of our products and systems;
Detect and prevent fraud, misuse, or security incidents;
Comply with applicable laws, regulations, and legal obligations; and
Carry out other purposes disclosed to you at the time information is collected or with your consent.
Health and Biomarker Data
BioSens8 recognizes that health, wellness, biomarker, and physiological information may be particularly sensitive.
Where applicable, we will provide additional notices, disclosures, or consent mechanisms describing how information generated through BioSens8 devices, applications, research studies, or integrations will be collected and used.
BioSens8 does not sell individually identifiable health or biomarker data to data brokers or advertisers. We will not use individually identifiable health or biomarker information for targeted advertising without your consent where consent is required by applicable law.
We may use aggregated, de-identified, or otherwise non-identifiable information for research, product development, analytics, scientific purposes, and improvement of our technologies, subject to applicable law.
How We Share Information
We may share personal information with trusted service providers that help us operate our business, including providers of website hosting, cloud infrastructure, analytics, payment processing, customer communications, shipping, security, and other business services.
We may also disclose information:
At your direction or with your consent;
To research, clinical, or commercial partners when permitted by applicable law and any applicable consent;
To comply with law, regulation, subpoena, court order, or other lawful request;
To protect the rights, safety, security, and property of BioSens8, our users, or others; or
In connection with a merger, financing, acquisition, restructuring, sale of assets, or similar corporate transaction.
We require service providers handling personal information on our behalf to use that information only for appropriate purposes and to maintain appropriate safeguards.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the site, understand how visitors interact with it, remember preferences, measure performance, and improve the user experience.
Where required by law, we will provide appropriate choices regarding non-essential cookies and similar technologies.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information.
Data Retention
We retain personal information for as long as reasonably necessary to provide our products and services, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the context in which it was collected.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, deletion of, or a copy of certain personal information, as well as the right to withdraw certain consents or opt out of certain uses of information.
To submit a privacy request, contact us at hello@biosens8.com.
We may need to verify your identity before fulfilling certain requests. We will not discriminate against you for exercising privacy rights provided by applicable law.
Research and Clinical Studies
Participation in BioSens8-sponsored or supported research or clinical studies may be governed by separate informed consent forms, research authorizations, protocols, or privacy notices.
If the terms of an applicable research consent or authorization differ from this Privacy Policy with respect to information collected through that study, the study-specific documentation will govern that information to the extent required by applicable law.
Third-Party Services and Integrations
Our products or website may allow you to connect with or access third-party products, wearable devices, applications, websites, or services. Information you choose to share with those third parties is subject to their respective privacy policies and practices.
BioSens8 is not responsible for the privacy practices of third parties that we do not control.
Children's Privacy
BioSens8 products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.
Certain products, research programs, or services may have higher minimum age requirements, which will be communicated where applicable.
U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable consumer privacy or health data laws. These rights may include access, correction, deletion, portability, consent withdrawal, and rights concerning certain disclosures or uses of sensitive or consumer health information.
Where required, BioSens8 will provide additional state-specific notices or mechanisms for exercising these rights.
International Users
If you access BioSens8 products or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where BioSens8 or its service providers operate.
Where required, we will use appropriate safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically as our products, services, and legal obligations evolve. When we make changes, we will update the “Last Updated” date above and provide additional notice when required by applicable law.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or BioSens8’s privacy practices, please contact us at:
BioSens8, Inc.
750 Main St, Cambridge, MA 02139
Email: hello@biosens8.com
